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Also get a pen and paper ready beside you so you could write down any reference numbers, addresses or contact person details in case it will be given to you.Customer service representatives often need to ask customers to write down something especially if your concern needs a follow up.Verizon credit reporting: 1-877-325-5156 Direct to the credit reporting department, no need to press anything.Verizon mobile broadband customer service: 1-800-786-8419 Press #, then 2 to reach customer service. Just select why you want to contact them and in 3rd step click “chat with us” Customer service is one of the most important aspects of a business no matter how small it is.If we don’t do our part as customers, they lose money too, which hurts them with a two-pronged sting because they also lose you as a customer who is dissatisfied.
Companies are not in control of other factors that may affect the post for example so maybe you can try to create an online account where you can check your billing information as well.If you are in doubt, ask them to clarify that to you so that next time, you won’t have the same issue anymore.As customers, we also have the responsibility to take care of our accounts and not just let the companies handle everything.There will be instances when they can do so right away but there will also be instances when you will have to be patient and let them do their work and let their work take its course.There have been so many problems about credits, late payments or payment postings because some customers do not understand the processing times.
You can choose from a drop down list of services to get the right department both for phone calls and chat service.